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Blackboard Technical Requirements
Blackboard’s support of Google Chrome and Mozilla Firefox differs from the other supported browsers. Chrome and Firefox are following a rapid release strategy and releasing updates every 6 or so weeks. Chrome requires an automatic upgrade for end users, whereas Firefox offers the option to turn off the automatic upgrade. Blackboard has decided to support Chrome and Firefox in the broad sense meaning we will accept issues on both browsers and strive to resolve issues on Blackboard Learn as appropriate.
Blackboard has conducted testing using the Stable Channel of Chrome (Chrome 19) and the Final Release Channel of Firefox (Firefox 12) during testing of this release. We resolved browser related issues at the time of releases, but cannot guarantee the compatibility of future versions. We will conduct testing on the latest browsers and Blackboard Learn releases to provide timely information on browser compatibility.
Install Plug-Ins for Blackboard
Some Blackboard courses use browser plug-ins to run certain types of multimedia (e.g. streaming video). To view portions of these courses, you may need one or more of the plug-ins. You may download all of the following, or just come back to this page when you need them. (The following are external links that will take you outside of UNT servers):
Real Player: (linked outside of UNT) For viewing streaming video or listening to streaming audio clips
- Flash: (linked outside of UNT) For viewing animations or using interactive content
- Java: (linked outside of UNT) For uploading files and web conferencing
Shockwave: (linked outside of UNT) For viewing animations or using interactive content
Acrobat Reader: (linked outside of UNT) For viewing, downloading and printing Adobe PDF files
Windows Media Player: (linked outside of UNT) For viewing streaming video or listening to streaming audio clips
*Quicktime is no longer supported by Apple when installed on the Windows operating system. It is reccomended that instructors that wish to use .mov video files in their course contact their Instructional Consultant to have to video file coverted to a more widely support format.
Turning Off Popup Blockers
Technologies Not Supported
The following technologies are not supported in SP 13:
- Internet Explorer 6, 7, 11
- Firefox 1.x, 2.0, 3.0, 3.5, and 3.6
- Safari 2.0, 3.x and any version on Windows
- Windows XP 64-bit
- Mac OSX 10.3, 10.4, 10.5
- Java 5, although it may continue to work
Deprecation of Supported Technologies
Deprecation is a standard software practice to notify the community of future removal of support. These technologies are still tested and expected to perform in the intervening releases until the release in which they are removed from support.
• Mac OS X 10.5 “Leopard” will no longer be supported with the release of 9.1 Service Pack 10.